Privacy Policy

1. Introduction

At ConvAI Innovations Pvt. Ltd., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and mailing address
• Educational Information: Academic qualifications, course enrollment details
• Payment Information: Billing details and transaction information (processed securely)
• Technical Information: IP address, browser type, device information, and usage data
• Communications: Correspondence and feedback you provide to us

3. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process your course enrollments and payments
• Send you course materials, updates, and educational content
• Respond to your inquiries and provide customer support
• Improve our services and develop new features
• Send marketing communications (with your consent)
• Comply with legal obligations and protect our rights

4. How We Share Your Information

We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our services
• Payment Processors: To process your payments securely
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict the processing of your information
• Withdraw consent for marketing communications
• Lodge a complaint with a data protection authority

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: